The purpose is to provide Redbourn Library with volunteers and to assist the library by any means are agreed by Hertfordshire County Library Services.
What will I be doing? Dealing with customer enquiries, including helping customers to find or reserve books. Using the library catalogue to help with book enquiries and to sign up new library members. Supporting customers to use the self-service equipment such as kiosks, PCs and Library Link. Putting returned stock back on the shelves and keeping the library tidy. Helping with opening and closing up the library.
What skills or experience do I need? An interest in books and using library IT. Discretion and sensitivity to customers’ needs. Good social and organisational skills. Ability to work safely and reliably in a team. How much time do I need to give? Times to be agreed with your local community library volunteer co-ordinator. At least one 4 hour shift once a month (or equivalent amount of time). Shifts are timetabled according to the library opening hours.